By Mr B. - Thame on 05/03/2018

“Drain Doctor High Wycombe unblocked our drain very quickly and gave clear information about the problem. The staff were efficient and polite. Their honest and straight forward approach was really reassuring.”

Mr B. - Thame

The Drain Doctor High Wycombe office recently received a website enquiry from Thame resident Mr B. who wanted us to quote for unblocking a drain.

We were delighted when Mr B. decided to book us to unblock his drain and attended his property the next day to sort out the problem.

The customer had told us that he thought the blockage was in the drains behind his kitchen as he had noticed that the water had become much slower to clear from his sink, and he often heard bubbling noises when water was going through the plughole.

The Drain Doctor High Wycombe technician tried to replicate the problem but found that water was running freely through the pipes.

Using a high-resolution CCTV camera, the technician then surveyed the pipes to see if he could locate the source of the problem.

Before long the cause of the blockage was identified. The Drain Doctor High Wycombe technician found that a blockage had developed at a junction in the pipes a little further away from the house where a joint had failed slightly due to ground disturbance.

Our technician was able to clear the blockage using high-pressure water jets. He then inspected the broken joint using the push-rod CCTV camera and was able to inform the Thame resident about the available drain repair options.

Satisfied that the blockage had been cleared temporarily, the customer was left to make a decision about booking a drain repair appointment over the next few days.

At Drain Doctor High Wycombe we don’t believe in putting pressure on our customers to book further services from us. If a drain is in a stable condition, we will give advice about any timescale and the available repair options and will let a customer decide after we have left the premises.

That’s the Drain Doctor way.

For further information about any of our services or to book an appointment with our team of highly skilled and experienced technicians call our Thame office now on 01844 259008.