By Mr N - Care facility manager on 11/02/2019

“We were worried that our kitchens would have to close until the blockage was cleared but thanks to Drain Doctor High Wycombe’s emergency plumbing team the problem was quickly fixed, and business carried on as usual.”

Mr N. – care facility manager, Risborough

The Drain Doctor High Wycombe Plumbing and Drainage office staff recently took an emergency plumbing call from Mr N, the Manager of a care facility in the Risborough area.

Sinks in the kitchens were blocked and foul smells were coming from the floor drains.

This busy care facility needed to be able to prepare meals for its clients, but the kitchens were deemed unfit for purpose and time was running out to fix the problem.

At Drain Doctor High Wycombe Plumbing and Drainage we aim to respond to plumbing emergencies within an hour.

Our technicians were on site at the Risborough premises within 30 minutes of receiving the call from Mr N., and they began to investigate the cause of the blockage using high-resolution CCTV equipment.

A common problem in commercial kitchens is the build-up of fats, oil and grease (or FOG) within the drains which cause dense blockages.

With large volumes of food being prepared and cooked there is a higher percentage of FOG in waste water, which will solidify within a drainage system as it cools.

Drain Doctor High Wycombe technicians used high-pressure water jets to attack and break up the FOG blockage.

This enabled standing water in the sinks to clear and the foul smells from the floor drains also dissipated as trapped particles of food waste were released. Happily, the work was completed in under an hour meaning there was no disruption to the catering service.

Before leaving the Risborough client, the Drain Doctor High Wycombe technicians gave some helpful advice about the correct disposal of food waste to prevent FOG build-ups reoccurring.

They also left Mr N. with information about the bespoke preventative maintenance plans that are available from Drain Doctor High Wycombe. These are tailored for our commercial clients that don’t want to worry about unexpected drainage and plumbing issues.

With Drain Doctor High Wycombe you can be sure that the best interests of your business are at the heart of our company. Call 01844 259 008 for more information.